The Employees’ Provident Fund Organisation (EPFO) has introduced WhatsApp-based services to make provident fund account management easier for subscribers. The new facility allows members to access important PF information, including their account balance, recent transactions and passbook details, through the organisation’s verified WhatsApp service.
Check PF Balance and Transactions on WhatsApp
Under the new facility, EPFO subscribers can use WhatsApp to access several account-related services. Members can check their PF balance, view their last five transactions and access passbook information without having to visit an EPFO office.
The initiative is designed to make routine provident fund services more convenient and improve access to account information.
Automatic Settlement for Inactive PF Accounts
EPFO has also introduced an automatic settlement facility for certain inoperative provident fund accounts.
Under this arrangement, eligible Aadhaar-verified accounts with balances of up to ₹1,000 can be settled automatically after the required identity and bank account verification. Members will not need to submit individual claims for this process.
Around one lakh accounts, involving approximately ₹5 crore, are expected to benefit from the facility.
EPFO Reports Faster Claim Processing
The organisation has also reported improvements in provident fund claim settlement. According to its latest figures, the average claim settlement time fell to 2.57 days in October 2026.
These digital initiatives are aimed at reducing paperwork, simplifying account management and helping employees access their provident fund savings more conveniently.
